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Catch up on the BPO and CX stories, outsourcing trends, and market moves you might have missed.
 

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Recent editions

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Nov 20, 2025

Disney Veteran Joins NiCE | Quake Response Prompts Action | U.S. Rural Hiring Momentum

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Nov 13, 2025

Egypt Signs 55 Agreements | Philippines Inspects 98 BPOs | Wonderful Raises $100 million

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Nov 6, 2025

TP Lowers Revenue Outlook | Malaysia Hits $2.35B Milestone | Quick Recovery After Storm

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Oct 30, 2025

M&S Replaces TCS | KamelBPO Expands | Hurricane Hits Ops

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