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Aug 13, 2026

Wipro Loses Meta Ground | Avaya's Third CEO Named | BPO Margins Under Pressure

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Aug 6, 2026

EXL Raises the Bar | Fiji Stops Counting Seats | Philippines Gets the Warning

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Jul 30, 2026

Egypt Lands Konecta's Hub | MicroSourcing Grows Beyond Manila | OpenAI, Anthropic...

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Jul 23, 2026

TP CEO Sets the Bar | Telia Exits Contact Centers | Asia Pacific BPO Slips

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Explore the archive

Looking for earlier issues? The full back catalogue is ready for you to browse.

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Every edition
all in one place.